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Privacy Policy

Effective Date: 12-7-2023

Thank you for visiting Forming the Family. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:
a. Personal Information:
  • When you make a purchase, we collect personal information such as your name, email address, shipping address, and payment details to fulfill your order.

b. Account Information:

  • If you create an account on our website, we collect information necessary to manage your account, such as login credentials and preferences.

c. Communication Information:

  • We may collect information from your communications with us, including emails or messages sent through our website.

d. Browsing Information:

  • We automatically collect certain information about your device and how you interact with our website, such as IP address, browser type, and pages viewed. This helps us improve our website and provide a better user experience.

2. How We Use Your Information:

a. Order Fulfillment:

  • We use your personal information to process and fulfill your orders, send order confirmations, and provide shipment updates.

b. Account Management:

  • If you create an account, we use your information to manage and personalize your account.

c. Communication:

  • We may use your contact information to communicate with you about your orders, promotions, and important updates. You can opt-out of promotional emails at any time.

d. Improving Our Services:

  • We analyze browsing information to understand how users interact with our website, helping us enhance user experience and optimize our services.

3. Information Sharing:

a. Service Providers:

  • We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and shipping partners.

b. Legal Compliance:

  • We may disclose your information when required by law or in response to a valid legal request.

4. Your Privacy Choices:

a. Opt-Out:

  • You can opt-out of receiving promotional emails by following the instructions provided in the emails.

b. Account Deletion:

  • You can request to delete your account by contacting us through the provided contact information.

5. Security:

  • We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Children's Privacy:

  • Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

7. Changes to the Privacy Policy:

  • We may update our Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website.

8. Contact Us:

 

By using our website, you agree to the terms of this Privacy Policy.

Thank you for trusting Forming the Family.

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